Frequently Asked Questions

Digitalbytech is an IT and AI solutions company providing AI-powered monitoring, SaaS platforms, IT support, hardware supply, and digital services for businesses.

You can contact us via email at [email protected] or call +91 8765867589.

Our company address is [Your Company Address].

We monitor servers, websites, domains, SSL certificates, network performance, and system uptime in real-time.

Alerts are sent via email, SMS, and messaging platforms like Slack, Teams, and WhatsApp.

Yes, you can configure thresholds for CPU usage, memory, uptime, SSL expiry, and more.

We build custom SaaS solutions for web, mobile, and hybrid platforms with AI integration and multi-tenant architecture.

Yes, we integrate flexible payment gateways, automate billing, and provide subscription management dashboards.

Yes, our SaaS platforms are cloud-based and designed for seamless scalability.

We offer server and network management, cloud setup and maintenance, helpdesk support, infrastructure monitoring, and DevOps automation.

CI/CD pipeline setup, infrastructure automation (IaC), containerization with Docker & Kubernetes, cloud deployment, and monitoring.

Yes, we provide round-the-clock IT support for all enterprise and cloud infrastructure issues.

We supply servers, networking equipment, storage devices, laptops, and IT peripherals in bulk for enterprises.

Yes, we provide trained IT professionals and freelancers for short-term or long-term projects.

Refunds are provided for services not delivered, duplicate payments, or valid cancellations according to our Refund Policy.

Contact our support team at [email protected] with your subscription details. Cancellation requests are processed according to our Cancellations Policy.

Approved refunds are processed within 7–14 business days via the original payment method.

We use end-to-end encryption, secure servers, access restrictions, and AI-driven monitoring to ensure data privacy and compliance.

We do not sell or rent your data. Data may be shared with trusted service providers for operational purposes only, in line with our Privacy Policy.

You can request access, correction, or deletion of your data by contacting [email protected].

We develop native, hybrid, and cross-platform mobile apps for Android and iOS with advanced features and smooth UX.

Yes, we integrate AI features such as chatbots, predictive analytics, and monitoring into mobile applications.

Yes, we provide ongoing maintenance, updates, and performance optimization for all mobile apps.

We provide SEO, SEM, social media marketing, content marketing, email campaigns, and performance analytics for businesses.

Yes, we provide on-page SEO, off-page SEO, technical SEO, keyword research, and performance monitoring to improve rankings.

Yes, we create and manage campaigns on platforms like Facebook, Instagram, LinkedIn, and Twitter for brand promotion.